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Refund and Cancellations Policy

Once a customer has been debited for their Secret Lair drop, the order is considered final and we do not accept refund requests or returns. Customers are notified at checkout if they will be debited immediately for their order. Otherwise, preorders will be debited shortly before they are ready to ship. If you encounter a damaged or defective item, please submit the form here for assistance.

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Please check our FAQs page. If your question is still not addressed, please contact us here.


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